Survival shop Prepper's warehouse

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F.A.Q and  Terms and Conditions.

Welcome, if you are on a mobile phone the three lines at the top get you into our shop and no you don't have to sign up to navigate this site or have a paypal account to make a purchase, you can use your credit card as a paypal guest.

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• We offer online sales 24/7 and walk in shop cash sales and pick ups  on Saturdays 9-11 a.m

• Got questions?

• Call 0413 174 384  8 am - 6pm  six days a week.

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 We're always expanding our range and have plenty of new arrivals every month. 

Sign up to our newsletter to be the first to see new products as well as specials and tips.

We only send out one mail out per month and we do not share your details with any other organisation.

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We're preppers we get it!

BECAUSE YOU WANT TO BUY WITH EASE

We use secure paypal for our online payments. You can use your paypal

account or pay as a paypal guest user with your credit card.

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If you're old school, we're happy for you to do a phone order and direct deposit the money into our account if you don't like website ordering, we do this with farmers a bit.

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We use discreet packaging and labeling and Australia post with tracking on every order.

Bug out bags come fully insured.

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LOTS OF OUR PRODUCTS COME WITH FREE SHIPPING.

 Where postage is not included our postage and handling rates are averaged for weight and cubing as follows.

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• Up to 3 kg $20

• 3kg to 5 kg $29

• 5 to 10 kg $36

• 10 to 20 kg $75

• 20 to 30 kg $200

• 30 to 40kg $350

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Have peace of mind knowing all of our goods are covered by Australian Consumer Law.

Please choose carefully as we will not refund for store credit on sterile products like masks, medical kits, opened packets of food and water purification items.

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We don't do refunds for a change of mind- this isn't a dress shop.

Any returns for store credit need to be done with proof of purchase in unopened packaging and are subject to a 20% restocking fee.  

Bug out bag pictures are for illustration purposes as the deal changes from time to time due to the pandemic.  What you get in your deal is clearly stated in the "You get :" section of the description page of your product and you will recieve a hard copy of the deal you got at the time of  your purchase.

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If you purchase clothing that is the wrong size you can exchange it for another size providing it is still in new condition with the original tags attached. 

You pay the postage to us and we'll pay the postage back to you.

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